Read over our reservation & cancellation policy. If you have further questions, please contact us at 706.754.0292 and we'll be happy to answer your question.
Thank you for choosing River Falls At The Gorge. All guests need to check-in and register at our main office located at 32 US Hwy 441, LAKEMONT, GA 30552. Our Address will not program into your GPS so please enter Tallulah Gorge as your reference point, we are 1 1/2 miles North of the Gorge on Hwy 441 N. We welcome potential campers to tour our park but we request that you please do so after 1:00 pm check out time. Due to safety concerns for our guests, we DO NOT ALLOW TOURS ON HOLIDAY weekends and when we are at full capacity. We have limited parking and a very busy campground. This policy is in place for our guests protection. Tours are allowed only during office hours.
Reservations & Cancellations Policy:
To make reservations please contact the office at 706-754-0292 or you may book online. Site reservations are made site specific. We CANNOT "HOLD" reservations without a deposit.
For Group Rates, Monthly or yearly leasing options contact Torri , Property & leasing Management @ 706-426-3062. We do not allow residential living.
All reservations require a (NON-REFUNDABLE) deposit of the (first) 1st night's payment to hold your site. Maximum occupancy for sites is 6 persons and one vehicle unless renting a cabin or RV unit that sleeps 8. We do not allow visitors to come in after park quiet hours or additional cars to be parked in sites or parking lots without proper registration. LOUD OR VULGAR Behavior will result in ejection from the property without refund. Unregistered guests will be asked to leave the property immediately. WE DO NOT TOLERATE ILLEGAL DRUGS or underage drinking on property. Any complaint lodged on a guest by another guest will result in one warning then ejection if the issue is not resolved by the first warning. We strive to keep a fun for all family atmosphere. NO CAR CAMPING. YOU must have a tent, RV, or pop-up.
Guests may reschedule their date (One time courtesy) 72 hours before the arrival date - not valid for Holiday Reservations. There are NO VOUCHERS & NO REFUNDS for holiday or event dates. After the 72 hour cancellation period has expired (3 days prior), Guest forfeits rescheduling & their deposit. If reservation is cancelled within the proper time frame there is only one transfer allowed and it must be used within 3 months of the original date booked if cancelled within the 72 hour time period. NO SHOWS or SAME DAY CANCELLATIONS will incur the charge of the full reservation to the credit card on file. Reservation dates may not be shortened during the 72 hour period prior to arrival or upon arrival. You are responsible for your full balance at the time of check in. Deposits are non-transferable to another reservation in a group, site or person.
All reservations MUST be paid in full prior to proceeding into our campground. Please note our office hours. If you have not checked in one hour prior to closing we will automatically bill the credit card on file for the remaining balance and leave your check in paper work outside our front office door in the late check in box. NO SET UP AFTER QUIET TIME 10:00 pm.
ABSOLUTELY NO REFUNDS for no-show or early departures for ANY REASON, unless it is a life threatening weather condition that requires evacuation from the area WE are located in and issued by our local government. A voucher will be given in this case only. NO EXCEPTIONS. Please do not ask.
Holiday cancellations will NOT be refunded or transferred. Guests will forfeit deposit if reservation is cancelled or is a no show. NO SHOWS OR SAME DAY CANCELLATIONS WILL BE CHARGED FULL PAYMENT. NO EXCEPTIONS
No refunds or vouchers will be given due to in climate weather (wind, rain, snow, thunderstorms, etc). We cannot control Mother Nature.
RV & Tent Sites Check-in/Out Time: CHECK-IN after 1 P.M. CHECK-OUT No later than 12 P.M. Late check outs for sites can be secured for an additional $29.00 if available on your site and it will allow you to stay until 5 pm on your original check out day.
CABINS and RV rentals Check-in/Out Time: Requires a 2 night minimum stay. No pets and no smoking in any of the public buildings. Small Pets are welcome in Cabin B and F, River Sands RV & Walking Bear RV- Rental RVs are owned by Windy Sky LLC and are not property of River Falls at the Gorge and are subject to pet fees. All Rental units are NON-SMOKING. A damage deposit of $200.00 will be assessed if there is evidence of smoking in a rental unit or a Pet in a non pet friendly unit upon departure. CHECK-IN after 3 P.M. CHECK-OUT at 11 A.M. YOU WILL BE ASKED TO IMMEDIATELY VACATE A RENTAL UNIT IF WE FIND A PET IN A NON PET FRIENDLY UNIT without refund. Late check outs after 11:00 am will be charged one nights rental.
If there is a problem with your rental accommodation or with any amenity during your stay, you must call us and report it to us at the time the issue occurs so that we may correct the problem immediately. WE WILL NOT ISSUE REFUNDS OR CREDIT VOUCHERS for a complaint launched at the end of a completed stay. Please Read your reservation confirmation carefully and understand the description of your rental unit or site. We do offer Satellite TV in RV rentals and Tree houses through Direct TV and Dish network and maintain these to the best of our ability but cannot GUARANTEE the Service provider will always provide a good a signal to these units. Many factors beyond our control contribute to outages such as weather, etc. WE WILL NOT REFUND for a unit with satellite outages.